Archive for May, 2009
Top 6 Poor Listening Habits
1. ATM – Automatic Talking machine. Always have to “one up” the other person with a better story of your own.
2. The FAR problem – Formulate A Response while someone is talking, instead of listening to what they are saying.
3. Sentencing – Finishing people’s sentences for them.
4. Mr. or Mrs. Fix It – Solving or fixing the other person’s problem for them with a one-sentence solution to a complex problem.
5. Don’t Worry, Be Happy – Reassuring is not listening. We invalidate a person’s message by saying “Everything will be okay.”
6. Me, Me, Me! – Always turning the conversation back to me – the “me, too” people.
Lights On – Lights Off – #6
Be positive.
Lights On – Lights Off – #5
Gratitude – Remember to always be grateful for what you have.
Lights On – Lights Off – #4
Yield to others – yield/play versus attack/defend
Lights On – Lights Off – #3
Acknowledge others – (Name – verb – what they did). This isn’t a time to praise or compliment. Just notice what they did.
Lights On – Lights Off – #2
Curiosity is not knowing. Don’t use “but,” instead, use “yes, and…”
Lights On – Lights Off – #1
Listen intently. Listen for the difference in the way we are hardwired. Also, look for others lighting up. Enjoy the joy in others. Be present.
Be Done With It
“Finish each day and be done with it. You have done what you could. Some blunders and absurdities no doubt crept in; forget them as soon as you can. Tomorrow is a new day; begin it well and serenely and with too high a spirit to be encumbered with your old nonsense.” Ralph Waldo Emerson
The Ultimate Gift
The gift of:
money
friendship
learning
problems
family
laughter
dreams
giving
a day
Decide Now
“Let us decide now what type of person we want to be, and when a difficult situation comes along, we will be prepared to pass the test.” Peter Vidmar